Support Staff
Job Description
The main job is to teach users and business partners how to use FLEXSCHE.
Even if there are features, they are meaningless if not noticed. We support users in various ways so that they can come up with ways to achieve what they want to realize.
Main Duties
- Responding to mailing list posts
- Consultation support during OpenDay
- Training-related tasks (lecturer, creating and improving training texts, planning)
- Documentation-related tasks (manuals, introductory guides)
- Enhancing sample data
To do this, it is necessary to understand the abundant features and flexibility of FLEXSCHE, imagine the user's situation and environment, and select and propose the appropriate method from various implementation methods, which requires advanced intellectual activities.
This is the job content currently envisioned. In reality, adjustments will be made as needed according to each individual's aptitude and orientation, as well as changes in the environment surrounding the company. It is also possible to partially hold multiple positions.
Desired Candidate Profile
- Has a habit of analyzing "what is the essence"
- Can organize and accumulate knowledge
- Can focus on "what is behind that request?"
- Good at puzzles
- A person who is good at explaining things clearly
- A person who can simulate thinking from the other person's perspective
- A persistent person
- A cheerful person
Of course, it is not necessary to meet all the conditions listed here. We are looking forward to applications from those who fit some of these criteria.
Recruitment Details
| Employment Type | Full-time Employee |
|---|---|
| Work Location | 2nd Floor, Coastline Shinagawa Building, 1-19-5 Kitashinagawa, Shinagawa-ku, Tokyo 140-0001 |
| Nearest Station | JR Shinagawa Station, Keikyu Shinagawa Station, Keikyu Kitashinagawa Station |
| Working Hours | 9:00 AM to 6:00 PM (8 hours excluding lunch break) |
| Application Qualifications | Possess or be able to acquire the skills required for the job |
| Salary | Annual income of 4.8 million yen or more. High salary possible depending on experience and ability (no upper limit set) |
| Allowances | Transportation expenses provided Performance allowance (added to salary based on previous term's performance and individual contribution) |
| Salary Increase | Basic is once a year (but as needed) |
| Bonus | Regular bonus (June: 2 months' worth, December: 2 months' worth), Settlement Bonus (April: Based on company performance and individual contribution) |
| Vacation | Weekends and Public Holidays Paid Leave (Special paid leave available during the first 6 months of employment) Summer Vacation for 3 days (freely chosen by each individual), Year-end and New Year Holidays (4 days) |
| Social Insurance | Health Insurance (Kanto IT Software Health Insurance Association） Welfare Pension Employment Insurance |
| Welfare Benefits | Retirement Benefit System (Small and Medium Enterprise Retirement Allowance Mutual Aid System and in-house savings) Company-sponsored employee trips (usually once a year, recent destinations include Russia, Cambodia, Nepal, Mexico, Hachijojima) Company-sponsored events (such as barbecues and houseboat parties) Free Drinks Free Snacks (special sweets provided every few months) Lunch Meetings (high-quality bento boxes arranged every few months) *For more details about the company atmosphere, please refer to the "Company Introduction Site". |
Flow from Application to Hiring
STEP 1: Application
STEP 2: Document Screening
STEP 3: Interview
STEP 4: Acceptance
Please apply through the Recruitment Entry Form.Submit your application through the Recruitment Entry Form.
Document screening will be conducted based on your resume, work history, and statement of purpose.
Typically, you will visit us three times. While interviews are the main focus, there may also be written tests. Depending on the position, you may be required to complete and submit a task.
We will send you a notification of acceptance.
